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At Just Sexy Mart, we know that your privacy and security while shopping online is very important. Below, please find the top privacy and security-related Questions & Answers.
What do you do with the information that you collect from me when I purchase a product?
All sales information is kept confidential and is used only for reporting purposes at JustSexyMart.com. We DO NOT sell or distribute this information in any form to 3rd parties.
Why do you need my email address?
Your email address is used only to communicate with you directly and efficiently. It will be used to let you know that your order has been processed, your product(s) have been shipped, and about updates to our product lines or web site. You can remove yourself permanently from the email list at any time, simply contact us.
What about cookies?
Cookies are a method used to track a customer through their sales process for statistical and shopping cart purposes. We use this information to help us provide you with a better shopping experience; it is never shared with any 3rd parties. For example, it has helped us create a system where you can purchase a product with fewer clicks thus saving you time.
How do you make sure my credit card information is secure?
We use SSL (Secured Socket Layer) which encrypts the information that you input. This is the same level of protection used by the banks and financial institutions to ensure that your bank account information can be viewed online.
How do you keep my information discreet on my credit card statement and shipping box?
Your credit card statement will also show JSM.
If you have any further questions please click here to contact us.
Because of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health, safety and peace of mind of our customers. Provided the items have been tested and deemed defective, they may be sent back to us. However, we do not take back items simply because they did not sell, nor do we offer consignment, as we do not re-sell products.
This includes, but is not limited to:
Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable.
Once these items leave our warehouse, they are considered used, and therefore cannot be returned.
Lubes, massage oils, condoms, body paints and body jewelry are also not returnable.